Customer service strategy

There are countless strategies to get new customers. Try these 5 tips to attract more clients by: 1. Getting to know your customer 2. Engaging through social media 3. Providing exceptional customer service 4. Hosting giveaways 5. Sending newsletters https://koronapos.com/blog/get-more-clients/

[FREE PRINTABLE] Customer Service Workbook - Conscious Communications - Mary Shores - Sign Up to Download

by Thomas Ripsam and Louis Bouquet There are 10 principles at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers. [...]

Live agent assistance tends to be required at pivotal moments in the customer journey. Therefore, it is critical that customer service professionals are able to assist customers quickly and effectively. However, there are a host of reasons why service staff can come unglued, with the customer experience suffering as a result. This infographic from Provide Support examines 15 of the most common reasons that customer service professionals fail to deliver the service standards expected. [Click…

Customer services training have become quite important these days because the satisfaction of the customer is what increases the sales of any teleservicing company. Approaching the right company for such training is important. In order to improve the service skills while dealing with a potential customer, customer services training in Dubai will help you to improve the following skills: 1. Skills on an interpersonal level. 2. Basic skills on supervisory grounds. 3. The skill of building a…

An infographic with 8 tips that anyone can use to deliver great customer service and be a hero to their customers.

Breaking Down Performance Metric Acronyms Raise your hand if, like me, you have a hard time keeping track of acronyms in your head. I usually need a few seconds or …

7 steps to win over customers and clients

There are leaders, followers, and…well people who just get in the way! Which are you? In business today, it takes leadership to build a business that consistently engages customers. If customers aren’t emotionally connected to your brand, through the experiences you provide, you will be vulnerable to offers and solicitations from your competitors. Such was…